How to Order Online

All our products are categorised as found on the Home Page. Items available for online ordering are listed under the "Shop Online" menu on the right-hand side, divided into sub-catagories which allow you to view our products at a glance.

To view more detail about any of the products, (eg. description, size, price, larger image), either click on the product image, or on the hyperlinked text. This will take you the product's detailed info & ordering page. Here you can customise the product and add it to your shopping cart.

We've also included a Search function on the top right of each page (next to the shopping cart) to help you find a product faster.

Using the shopping cart

Geelong Engraving Service and Geelong’s Allsport Trophies online provides an online shopping cart service.
Once we receive your order, we'll reply to you with an obligation free quote & ETA.
To place an order, add products to your cart by clicking on the "Add To Cart" button found on the bottom-right corner of each product page.
To continue shopping, you can either click on your browsers "back" arrow or click on the "Back to shopping" button found on the top-right corner of the page.
If at any time you want to check or edit the contents of your shopping cart, click on the "trolley cart" image found on the top-right corner of the page. This will display the items you hold in your cart.
If you are finished shopping and would like to submit your order, click the "Finalise Order" button found on the bottom-right corner of the "My Cart" page.
Here you will be required to enter some details, we will require: your name; email address; contact phone number; delivery address; delivery instructions (if you have a specific deadline), so that we can quote your order.

What happens next? Once you've submitted your order, you will automatically be sent a "order confirmation email" to the email address you specified. Please make sure you have received this (usually within 2-30minutes of submitting your order).
If you haven’t received your "order confirmation email", please call us on (03) 5278 6202, or send us an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Next Step: We will email you back with a quote for your approval.
You should receive a quote usually within 24 hours from when an order is submitted (during work hours). Sometimes things can take longer to respond to, particularly with custom orders, or large orders, generally all emails and orders that are received will be replied to within 1-2 days.

Submitting your artwork & text

If you have artwork or logos to submit (or if you want to submit your text), This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your attachments after you submit your order, quoting the order number.
See our Artwork preferred file format and then email your attached files to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call (03) 5278 6202 for assistance.

Prices

Prices quoted are in Australian dollars and include GST.
Prices are subject to change without notice.
Postage, freight & handling charges are extra, but will be kept to a minimum.
Listed prices are especially for internet customers only, and not all may be available at the local retail level.
For some of the products in the Trophies Section, the price of engraving* has been included in the final cost of the product. This information is displayed at the bottom of each product, " Engraving is included in the price*." along with any other criteria.
Set-up fees or additional costs may apply for intricate artwork and logos. Job Set-up Fees may apply for some products & are not included in the displayed costs. Replication of colour logos and other artwork is possible on most of our trophies and awards.
For products displayed without engraving cost, please submit your engraving details and we will get back to you with a quote.

Our giftware section generally doesn't have engraving prices included. You can purchase our giftware as is, or you can choose to have them engraved.
We have great prices and excellent discounts for quantity purchases. If you do require engraving, simply fill in your engraving details when you submit your page, and we will get back to you with the prices for your approval before proceeding with your order.

Payment

Do Not email us credit card details.
No Credit Card details are necessary when submitting your shopping cart.
Once we have processed your order form, we will contact you to arrange payment suitable to you.

Payment can be made by:

• Credit Card by faxed authorisation form to (03) 5272 1313
• Direct Deposit (allow 1-4 working days for bank clearance)
  • BSB 063 523, Account 10222441, Name Allsport Trophies
• Mail (bank cheques, mail orders or company cheques for pre-arranged & approved jobs) to Post Office Box 24 North Shore, 3214

Or in person at our store. We accept the major credit cards - MasterCard, Visa,  You can specify in your order form under "special instructions" how you would like to pay.

All prices on this website are in Australian Dollars.

Delivery Rates (Delivery Australia Wide)

Your order will be delivered by one of our Courier Teams or by Australia Post's parcel service. We will use the most cost-effective option taking into account weight and the urgency of the delivery- the cost will be added to your order.

Typical Delivery Time:

On completion of your Paid Order we will organise delivery to your nominated address - Same day or next day for Geelong & Regional Areas,
Next Day for Major Cities & surrounding suburbs (Melbourne, Brisbane, Adelaide),
Between 1-5 Days (Perth, Darwin, Tasmania).
For Rural Areas & Islands, please allow extra time (~between 3-9 days)
As soon as we receive your order we will provide you with a quote & estimated time of arrival of your order (including delivery time).

Accuracy of Product Data Displayed on Website

While every attempt is made to keep correct product data (including Dimensions supplied, Colour & Price), there will always inevitably be minor discrepancies. Trophy products (in particular, Figurines) are updated every 6-12 months with minor adjustments, however it is not practical to update the image with every minor change. Where the change is quite noticeable, we will inform you at the time of your order.

Custom Products

If you require a certain product, whether it is Trophies, Awards, Gifts, Promotional Items, or Engraving Services, do not hesitate to send us an email with your details and requirement, we will be happy to source something out for you.
Email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call (03) 5278 6202 for assistance.